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Privacy Policy

Effective Date: 08-15-2025
Last Updated: 08-15-2025

Caluva.com (“Caluva,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, services, and platform (the “Services”). It applies to all business users, suppliers, buyers, and visitors accessing Caluva.com.

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services.

 

1. Information We Collect

We may collect the following types of information:

A. Business Information

      • Company name, business registration details, VAT/GST numbers

      • Business address, industry type, and trade references

    B. Contact Information

        • Names, job titles, email addresses, and phone numbers of business representatives

      C. Account & Transaction Data

          • Login credentials (encrypted)

          • Purchase orders, invoices, and payment history

          • Product listings, offers, and communications between buyers and sellers

        D. Technical Data

            • IP address, browser type, device identifiers

            • Usage logs, cookies, and analytics data

          2. How We Use Your Information

          We process information for:

              • Operating and improving our B2B marketplace

              • Facilitating transactions and communications between businesses

              • Verifying business legitimacy and preventing fraud

              • Providing customer support and responding to inquiries

              • Sending service updates, promotional offers, and marketplace news (you may opt out)

              • Complying with legal obligations and enforcing our Terms of Use

            3. How We Share Your Information

            We may share your information with:

                • Other Caluva users: to enable legitimate trade interactions

                • Service providers: hosting, payment processing, analytics, and verification services

                • Legal authorities: when required by law or to protect our rights

                • Business partners: in joint marketing or integration activities (with consent)

              We do not sell personal information to third parties.

              4. Cookies and Tracking Technologies

              We use cookies and similar tools to:

                  • Remember your preferences

                  • Improve website functionality and security

                  • Analyze site traffic and performance

                You can control cookies via your browser settings, but disabling them may limit functionality.

                5. Data Retention

                We retain information only for as long as necessary to:

                    • Fulfill the purposes outlined in this Privacy Policy

                    • Comply with legal and accounting obligations

                    • Resolve disputes and enforce agreements

                  6. Data Security

                  We use industry-standard safeguards to protect your information, including encryption, access controls, and monitoring systems. However, no online transmission is 100% secure.

                  7. International Data Transfers

                  As a global marketplace, we may transfer your data to countries with different data protection laws. We ensure appropriate safeguards (such as contractual clauses) are in place.

                  8. Your Rights

                  Depending on your location, you may have rights to:

                      • Access, update, or delete your information

                      • Object to certain processing activities

                      • Request data portability

                      • Withdraw consent where applicable

                    To exercise these rights, contact us at privacy@caluva.com .

                    9. Third-Party Links

                    Our platform may contain links to third-party sites. We are not responsible for their privacy practices.

                    10. Changes to This Privacy Policy

                    We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

                    11. Contact Us

                    If you have questions about this Privacy Policy, contact us at:

                    Caluva.com
                    Email: privacy@caluva.com